Custom Clothing Order Process


At Curve we know ordering custom clothing for your team or club can be challenging. We have developed our four step procedure to streamline the design, ordering and delivery process.

STEP 1: CONTACT US

Call or email Curve Inc. to request a Price List, catalog or ask questions about our products.  
(303) 800-4433 or info@curveinc.com



STEP 2: REQUEST A SIZING KIT or SAMPLES FOR TESTING

  1. To obtain a Sizing Kit, download the Order Form (return via email) or call us directly. (303) 800-4433.

  2. Sizing Kits are available for use for 14 days and require a credit card deposit. Your credit card will not be charged if the samples are returned, unused. Deposits can be made by Visa/ Master Card, Money Orders or Pay Pal.

  1.       For Credit Card transactions call (303) 800-4433

                            Money Orders should be mailed to:

    Curve Inc.

    6050 Olde Stage Road
    Boulder, CO 80302

  2. Shipping costs are the responsibility of the customer and will be billed to your credit card. Please note that Sizing Kits must be returned on time and in their original state in order to receive a full refund of your deposit.

  3. To obtain samples for testing please call (303) 800-4433 and we will be happy to offer you some deals on our cycling clothing for you to test.

  4. To obtain material samples please call (303) 800-4433 and we will be happy to mail you some.

STEP 3: SUBMITION OF YOUR ARTWORK

IF YOU HAVE A COMPLETED DESIGN

  1. All artwork must be submitted in Adobe Illustrator® format (high-resolution, vector files) guidelines include:
    1. Completed design for each piece
    2. Sponsor logo placement
    3. Fonts converted to outline format
    4. Design layers
    5. Pantone® color(s) choices

  2. Determine the number of pieces your team or club will be ordering.

  3. Email us your designs. Our graphic designers will proof them and email you the final proof for your approval.

  4. Place your order. To place an order download our Order Form and return it via fax (# ) or call (303) 800-4433 to speak directly with a Customer Service Representative.

  5. At time of your order a 50% deposit, based on your estimated order total, is required. Deposits can be made by Visa/ Master Card, Money Orders or Pay Pal.
    For Credit Card transactions please call (303) 800-4433 or download our Credit Card Authorization from.

    Money Orders should be mailed to:
    Curve Inc.
    6050 Olde Stage Road
    Boulder, CO 80302
  1. You are responsible for confirming exact sizing breakdown and order quantities along with your final artwork approval. Once you sign the final proof, no further changes can be made to your design. Incomplete order forms may delay your order. 

IF YOU NEED ASSISTANCE WITH YOUR DESIGN

  1. All Graphic Design assistance will be charged $65 an hour.
  1. Download our blank jersey template and sketch out your design. Return via Fax or snail mail. Fax #

                    Mail To:
                    Curve Inc.
                    6050 Olde Stage Road
                    Boulder, CO 80302
 

  1. Our graphic designers will create a rough draft and send it to you for approval. We will continue the process until you have exactly what you want.

  2. Place your order. Download our Order Form and return it via fax (#) or call (303) 800-4433 to speak directly with a Customer Service Representative.

  3. At time of your order a 50% deposit, based on your estimated order total, is required. Deposits can be made by Visa/ Master Card, Money Orders or Pay Pal.
    For Credit Card transactions please call (303) 800-4433 or download our Credit Card Authorization from.

                   Money Orders should be mailed to:
                   Curve Inc.
                   6050 Olde Stage Road
                   Boulder, CO 80302

STEP 4: ORDER/DESIGN CONFIRMATION AND DELIEVERY

  1. Curve Inc. will contact you to confirm final approval of your design. Design approval can be made via e-mail or fax.

  2. You are responsible for reviewing all logos, colors, and pieces to ensure that all items will be printed correctly. You will have one week to approve these proofs without incurring delays on your delivery.

  3. Please note that lead-times vary based on the time of season. The average time is 6 to 8 weeks from receipt of deposit and final approval of the art work. All inbound airfreight from overseas is subject to U.S. Customs clearance which may result in unforeseen delays of 48-72 hours.

  4. A Curve Customer Service Representative will give you a call prior to shipping to verify shipping instructions and provide a final order balance to include any duty or shipping and handling. All orders will ship via UPS Ground unless 3rd party billing is provided. Order balance is payable in full upon shipment. Payment can be made by Visa/ Master Card or Pay Pal (account: henrik@curveinc.com). For Credit Card transactions please call (303) 800-4433.